FAQ
Questions, answered.
What's included in your packages?+
Each package is a starting point. After a consultation we tailor deliverables — strategy, campaigns, creative, outreach, activation and reporting — to your event.
How far in advance should we start?+
Ideally 8–12 weeks before your event for full campaigns, and 4–6 weeks for smaller promotions. We'll tell you honestly what's achievable on shorter timelines.
Do you guarantee attendance or sales?+
No. No reputable marketer can guarantee results. We commit to a clear plan, consistent execution and transparent reporting.
How do I book?+
Submit the booking form or contact us. We'll schedule a consultation, send a written proposal, and confirm your booking once it's approved and any deposit is paid.
How do payments work?+
Approved proposals are invoiced through a secure third-party payment provider. Deposit amounts and payment schedules are stated in your proposal. We never collect card details on our website.
What is your cancellation and refund policy?+
Terms depend on how close to the event you cancel and what work has been completed. Full details are in our Cancellation & Refund Policy and your service agreement.
Do you work outside North Carolina?+
Yes — much of our promotion work is digital, and we can discuss on-site support for events in other locations.
Planning an event? Let's make it shine.
Tell us about your goals and we'll prepare a tailored proposal.